Privacy Policy

Privacy Policy for r5.industries

Effective Date: April 2025

Last Updated: April 2025

1. Introduction

Welcome to r5.industries. R5 Industries, LLC ("we," "us," or "our") operates the website https://r5.industries (the "Site"), hosted via Google Sites or Firebase. Our email communications are managed through Google Workspace (Gmail). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, which is intended for users located in the United States. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.  

2. Collection of Your Information

We collect information about you only in limited ways and primarily when you provide it to us directly. The information we may collect includes:

• Personal Data Voluntarily Provided: We collect personally identifiable information, such as your name and email address, only when you voluntarily provide it to us by:

  • Contacting us via email at privacy@r5.industries (processed via Google Workspace).

  • Submitting information through a contact form on the Site (if applicable).

  • Explicitly opting-in to receive marketing emails or newsletters from us via a sign-up form or checkbox (if applicable). You are under no obligation to provide personal information, but refusal may prevent us from responding to inquiries or providing requested communications like marketing emails.

• Derivative Data: Information our servers (hosted on Google Sites/Firebase) and potentially security services like Cloudflare automatically collect when you access the Site. This may include your IP address, browser type, operating system, access times, and pages viewed. This data is primarily used for site operation, security, and basic analytics.

• Data from Cookies and Similar Technologies:

  • Our Cookies: We may use first-party cookies strictly necessary for website functionality or for personalization and user experience purposes (e.g., remembering preferences).

  • Google Analytics Cookies: We use Google Analytics, which uses cookies to collect data about site usage (see Section 5).

  • Platform Cookies: Google Sites/Firebase or Cloudflare (if used) may set their own necessary cookies for platform operation, security, and load balancing. We do not control these platform-level cookies. Please refer to Google's and Cloudflare's respective privacy and cookie policies for more details.

3. Use of Your Information

We use the limited information collected solely for the following purposes:

• Respond to your direct inquiries sent via email or contact form.

• Send marketing communications, newsletters, or other information via email only if you have explicitly opted-in to receive them. You may opt-out at any time (see Section 8).

• Monitor and analyze aggregated usage data via Google Analytics to understand site traffic and improve user experience.

• Maintain the security, integrity, and performance of the Site via our hosting (Google Sites/Firebase) and security partners (like Cloudflare, if applicable).

• Comply with legal obligations within the United States.

4. Disclosure of Your Information

We value your privacy and limit data disclosure. We do not sell your personal information. Your information may be disclosed only as follows:

• By Law or to Protect Rights: If required by U.S. law, subpoena, or other legal process, or if necessary to protect our rights or the safety of others.

• Third-Party Service Providers: We share information strictly as necessary with vendors who perform services for us:

  • Google: As our provider for Google Workspace (email processing), Google Sites/Firebase (web hosting, server logs), and Google Analytics (site usage analytics). Google operates under its own privacy policies.

  • Cloudflare: (If used) For website security and performance optimization, which may involve processing derivative data like IP addresses under their privacy policy.

  • Marketing/Email Campaign Providers: If you opt-in to marketing emails, your email address and potentially name will be shared with our email marketing service provider (Google) solely for the purpose of sending you those communications. These providers operate under their own privacy policies.

• Business Transfers: In connection with any merger, sale of assets, financing, or acquisition of our business.

• Affiliates: With our controlled affiliated businesses (r5i.repair, r5i.tech, r5i.dev, etc.), who are required to honor this policy or similar practices.

• With Your Explicit Consent: For any other purpose only with your explicit consent.

5. Tracking Technologies & Analytics

• Our Cookies: As stated above, any cookies set directly by r5.industries are intended solely for necessary site functionality or enhancing your user experience/personalization. You can typically manage these via your browser settings.

• Google Analytics: We use Google Analytics to analyze site usage. Google uses cookies to collect this data. This helps us understand traffic patterns and improve the Site. For information on how Google uses data and how to opt-out, please visit Google's policies: https://policies.google.com/privacy, https://policies.google.com/technologies/partner-sites, and https://tools.google.com/dlpage/gaoptout.

• Platform Cookies (Google/Cloudflare): Our hosting platform (Google Sites/Firebase) and security services (Cloudflare, if used) may utilize their own cookies essential for delivering and securing the service. Please refer to their respective policies for details.

6. Data Security

We rely on the security measures provided by our infrastructure partners (Google Workspace, Google Sites/Firebase, Cloudflare) and implement reasonable administrative and technical safeguards appropriate for the limited data we handle. However, no online transmission or storage is 100% secure.

7. Data Retention

We retain voluntarily provided personal information (like contact details or marketing opt-ins) only for as long as necessary to fulfill the purpose for which it was provided (e.g., respond to your inquiry, maintain your marketing subscription until you opt-out) or as required by U.S. law. Analytics data and server logs are retained according to the policies of Google Analytics and our hosting provider.

8. Your Data Protection Rights

Based on applicable U.S. state laws (like CCPA/CPRA):

• You may have the right to know what personal information we collect and how we use and disclose it.

• You may have the right to request deletion of your personal information (subject to exceptions).

• You have the right to opt-out of the "sale" or "sharing" of personal information (as defined by applicable law). We affirm that we do not sell your personal information.

• You have the right to non-discrimination for exercising your privacy rights.

• You may have the right to correct inaccurate personal information.

• You have the right to withdraw your consent for marketing communications at any time. You can unsubscribe from our marketing emails by clicking the "unsubscribe" link provided in every email we send.

To exercise your rights (other than unsubscribing from marketing emails via the provided link), please contact us at privacy@r5.industries. We will respond according to applicable law.

9. Policy for Children

This Site is intended for users who are at least 13 years old (or older, as required by applicable law). We do not knowingly collect personal information from children under 13. If we learn we have collected such data, we will take steps to delete it. Contact us if you believe this has occurred.  

10. Links to Affiliated and Third-Party Websites

The Site contains links to our affiliated business websites (r5i.repair, r5i.tech, r5i.dev, etc.) and potentially other third-party websites. While R5 Industries, LLC controls the affiliated business sites, each site may have its own specific terms and privacy practices. We encourage you to review the privacy policies and terms of service of any website you visit, including our affiliated sites, to understand their specific practices. We are not responsible for the practices of third-party websites not under our direct control.

11. Processing of Information in the United States

Our Site, infrastructure (Google Workspace, Google Sites/Firebase), and operations are based in the United States. Information collected will be processed and stored in the U.S. By using this Site, you consent to the processing of your information in the U.S. under U.S. data privacy standards.

12. Contact Us

For questions or comments about this Privacy Policy or to exercise your privacy rights, please contact us:

R5 Industries, LLC Phoenix, Arizona. Email: privacy@r5.industries